Help Center – Everything You Need to Know Before Your Visit

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Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

Frequently Asked Questions About Safari Thoiry

What is Safari Thoiry?

Safari Thoiry is a wildlife park located in Yvelines, offering immersive nature experiences just 40 minutes from Paris.

What types of animals can I see at Safari Thoiry?

Visitors can encounter a variety of wildlife, including lions and other safari animals typical of such parks.

How far is Safari Thoiry from Paris?

The park is approximately a 40-minute drive from central Paris.

What should I expect during a visit to Safari Thoiry?

Guests can enjoy a natural escape blending wildlife safari adventures with proximity to urban Paris.

Is Safari Thoiry suitable for families with children?

Yes, the park’s immersive nature experiences are designed to be family-friendly.

Can I bring food and drinks inside Safari Thoiry?

Visitors are welcome to bring their own picnic and use designated picnic areas.

Does Safari Thoiry offer amenities like cafes or gift shops?

Yes, the park offers dining options as well as a souvenir shop.

Is the safari experience at Safari Thoiry suitable for all ages?

Yes, the park generally caters to visitors of all ages for a safe, enjoyable experience.

Is it possible to see lions at Safari Thoiry?

Yes, lions are among the wildlife species present in the park.

Do I need to book tickets in advance for Safari Thoiry?

Advance booking is advisable, especially during peak seasons, to ensure entry.

Is photography allowed at Safari Thoiry?

Visitors are usually permitted to take photos, respecting animal welfare and park policies.

Are there walking trails at Safari Thoiry or is the experience mainly vehicle-based?

The park offers a mix of safari adventures which may include both vehicle and walking options.